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Verragio FAQs

Does Verragio sell directly to the public?

Where can I purchase a Verragio ring?

How do I know that I received an authentic Verragio ring?

What are my choices of metals when choosing a Verragio design?

What quality diamonds does Verragio use in each collection?

Do Verragio engagement ring settings include the center diamond?

What can you tell me about the “Starting Price” listed on Verragio.com?

Is every Verragio ring shown on the website?

What is the typical turnaround time for a Verragio engagement ring and/or wedding band?

How do I keep my ring shiny?

Customization Questions

What is the MIY feature I see next to some of the engagement rings on the website?

Can I work with Verragio to customize a ring that is unique to me?

Warranty Questions

What does Verragio's Limited Lifetime Warranty cover?

What is "normal wear and tear"?

I just noticed one of the small stones in my ring has fallen out. I would like to have it fixed and was wondering if this will be covered by Verragio?

If we have the center diamond set by a local jeweler, will it void the warranty on the setting?

Would having my diamond set in my Verragio ring by an authorized dealer void the lifetime warranty?

My ring is 18k white gold but on the bottom of the ring the color is starting to wear. Is it supposed to do that and is it covered by your warranty?

I had my ring repaired by a Verragio retail partner, is my ring still covered by Verragio's warranty?

Does the warranty cover the ring as well as the diamond?

How do I send my ring to Verragio's workshop for repair?

How do I check the status of my repair?

Is it necessary to have my Verragio ring inspected regularly?

Are cleanings and sizing covered under warranty?